AFTER SALE SERVICE
Good after sale service is a strong guarantee for the continuous expansion of our business.
Our company takes customers' needs as the first priority, deeply considers and meets customers' needs, we provides the following service to make sure good after sale service.
ORIGINAL SPARE PARTS FOR LONG-TERM SUPPLY
KAMO MACHINERY has a professional and constant supply of original spare parts. Our large warehouse stock some original spare parts, our certified partnership can make sure specified spare parts immediately available, that will ensure our customers to receive original spare parts within shortest time.
Only original spare parts can assure our machinery to reach maximum performance. We supply all the original spare parts with factory price and good quality standards.
Concrete batching plants components
Scrap metal recycling plants components
INSTALLATION & COMMISSIONING & TRAINING
KAMO MACHINERY has a professional and experienced technician team which is in charge of installing our equipment abroad, we can finish the installation in shortest time under the conditions that our customers complete foundation construction, power available, necessary tools and workers.
After completing the installation, we will commission the whole plant with feeding scrap materials, and check if the equipment run well. Commissioning is very important.
There are English & Chinese version on the Electronic control system display, our technician will training your operator how to use the machinery well with safety and maintain it properly, this assure the machinery achieve the full efficiency.
TECHNICAL SUPPORT
We can send technical drawings to our customers to help understand the whole plant and make foundation. Our trained experts are ready to help our customers solve the problems as soon as possible. The assistance service can be by phone or by Email, this is quick and high-efficient, it's the first step that our customers clarify the causes and extend of the problems, the second step is our trained experts provide the solutions.
24 HOURS ONLINE SERVICE
We support 24 hours online service on website or online, our after sale service team will reply as soon as getting the message.